During the project, 96 problems/findings were identified.
The following deliverables were provided to the Customer:
- List of necessary IT governance/management processes, their key properties, metrics and target maturity levels;
- List of necessary changes to the current organizational structures, assignment of responsibilities between them and some new positions and structures;
- List of required policies and needed changes in the existing policies and procedures.
All audit recommendations were included in the roadmap aligned with the company capabilities, so in 2 years the company should achieve the proper governance and management system for its IT.